Terms of use

Terms of use

The company ARMENI ESTATE SYRIGOS FAMILY IKE and name SYRIGOS FAMILY, is entered on to Greece, with registered office at Chanion 14-16 Ag, Dimitrios, Attica, PC 173 42. The company owns the website address www.syrigosfamily.com which is a shop that sells traditional Greek products online.

Before you enter the online store and browse our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the shop’s SyrigosFamily. The purpose of these procedures is to inform customers about the sums due and responsibilities in order to receive the best possible service when you buy and receive products from our online store.

Make sure you agree to the following terms and conditions as the re-use and navigate your website www.syrigosfamily.com , implies explicit and unconditional consent and agreement with them.

  1. General Terms and Conditions

Syrigos Family reserves the right to unilaterally amend or update these terms and conditions of the transactions made through e-shop, according to the needs and practices. For this reason, please continue to read the terms of use whenever you visit or use this site.

  1. Offered Information & Products

H Company is committed to the validity of information presented on the website www.syrigosfamily.com both as regards the existence of the essential features described in the case of each product available, and for the accuracy of data on provided by the e-shop business, services, subject to any technical or typographical errors that have escaped the attention or occur unintentionally or due to any downtime of the site on grounds of force majeure.

  1. Limitation of Liability

Syrigos Family no guarantee can be provided for the availability of products, but guarantees the timely update of final consumers of their unavailability.

The online store of Syrigos Family is not responsible for any technical problems that might occur when users attempt to access the website and during and are associated with the use or compatibility of their infrastructure with the use of the website. Moreover, the Company has no liability for acts or omissions of third parties, particularly unauthorized third party interventions in products and / or services and / or information available through it.

All products marketed by the Syrigos Family are standardized and mostly certified by recognized national and international certification bodies. The Company in the context of its transactions from the online store is not liable and is not liable for compensation for any damage arises from the cancellation of orders, from non-execution or delay of their execution for any reason. The company does not guarantee the availability of the products which are displayed in the online store, but it informs the customer concerned on the evidence for the availability or not. In the event of a change in such information, the company undertakes to inform customers in good time for non-availability, and in this case has no further liability. The online store provides the content (information, names, pictures, illustrations) the products and services available through the website as accurately as they are.

Under no circumstances is the company liable civil or criminal for any positive, special or return damage which is indicative and not restrictive, divisive or cumulative and is recommended for loss of profits, data, lost profits, lost earnings, money satisfaction etc. which the visitor of the e-shop will suffer.

The same applies to third parties due to a cause that is related to the operation or not and / or the use of the Internet site or even the impossibility to provide services or products and / or information available to it, or by any unauthorized interventions of third parties in products or services and / or information available through it.

  1. Copyrights

All content of web pages, including pictures, graphics, photographs, texts, services and products are copyright of Syrigos Family company and protected by the relevant provisions of Greek law, European law and international contracts.

Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, creation of derivative works, or misleading the public about the real provider of the Content of websites. Any reproduction, republication, uploading, posting, or transmission or any other use of the Content in any manner or means, for commercial or other purposes is permitted only with prior written permission of the company or any other legitimate holder of those copyrights.

The names, icons, logos and distinctive features listed and described by the e-shop bearing the trademark of the company or the products or services of the company or third parties are assets of the company or third parties respectively, protected by the relevant laws on commercial Signals.

Their use in the online store does not in any way give permission or right to use them by third parties.

  1. Obligations of the User

Users / customers of web www.syrigosfamily.com accept that they will use them and the online store of the company to send, post, send by e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, libelous, defamatory, vulgar, obscene, libelous, violate the privacy of another, show empathy, or is racial, ethnic or other discrimination, may cause harm minors in any way, not be transmitted in accordance with law or administrative or contractual relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or subject to confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains viruses software or any other computer code, files or programs designed to interrupt, damage, destroy or prevent the operation of any computer software or hardware, intentionally or unintentionally violates the Greek and EU legislation and provisions that may to harass third parties in any way and any content used to collect or store personal data of users.

  1. Limited License

Www.syrigosfamily.com, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, limited personal right to access, use and present this website and its contents. This license is not a transfer of title to the site and its details and is subject to the following restrictions: (1) You must keep on all copies of the website and its data all copyright and other proprietary notices ) You can not modify the website and its data in any way or reproduce or publicly display or distribute or otherwise use the site and its data for any public or You purpose, unless otherwise permitted herein.

  1. Links to www.syrigosfamily.com

The links included in the online store lead to store pages or, in some cases, lead the user to move from it (e-shop) to third-party websites, businesses, etc. These associated sites are not under the control of the Company and the Company is not responsible for the contents of any such website or any link included in an associated website, or any changes or updates to such websites. The Company is not responsible for Internet broadcasts or for any form of transmission received from any linked website. The Company provides these links to its online store only to facilitate the use of the online store, their use is not obligatory for the visitor / client and the fact that they are taken in the online store does not imply that the Company approves or accepts their content.

  1. Cookies

Www.syrigosfamily.com has the ability to use cookies as part of the facility and the operation of the services through its website. Cookies are text files that are sent and stored on the user’s computer, allowing websites such as www.syrigosfamily.gr to function seamlessly and without technical abnormalities, collect multiple user options, identify them Frequent users, to facilitate their access to it, and to collect data to improve the content of the site. Cookies do not cause damage to users’ computers or to files stored on them. We use cookies to provide you with information and to process your orders while automatically leaving your site. Please keep in mind that cookies are absolutely necessary for the site www.syrigosfamily.com to function properly and without interruption.

  1. Security & Transaction Security

When you visit www.syrigosfamily.com, you may be asked to provide personal information (name, surname, e-mail address, shipping address, etc.) as a rule to process your orders. The company, in accordance with the laws on personal data protection in conjunction with relevant regulations and international conventions, will not use personal data without your prior permission. In no event does Syrigos Family disclose, sell, exchange the personal data and information you trust us. By way of exception, your personal data may be published, taking into account the procedure foreseen, when required by the authorities, courts, etc.
For your own security, you should also treat all information provided through the service as confidential and confidential and not make any disclosure to third parties.
You can ask for any information that is being held for you and for correction if you can substantiate the existence of an error.

Continuously, www.syrigosfamily.com extends, updates and improves its website, and related products and services, will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.
If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the site communicated through it.

  1. Renewal / Return / Replacement of Products

Product returns are accepted in the event of a proven Syrigos Family error (delivery of a different product than the one you selected in your order), or in the case of proven damaged products at the time of receipt by the carrier (proof of destruction may be an electronic photo). In this case the costs of returning products as well as the costs of return to the customer are borne by the Company as long as the return proposed by the Company is respected. In any case, please contact us (either by phone at: (+30) 2106983240 (11.00 – 17.00) or by e-mail at: info@syrigosfamily.com, on the same day of receipt or next business day. Upon expiration of the above period, no refund requirement will be accepted. In any case, the product should be accompanied by proof of purchase. Replacement of the product takes place within 15 business days and if the product has been returned to us for replacement (either in its original packaging in case of an error or damaged). If the replacement product is not readily available, you may wish to receive another product of equal value. Under no circumstances will a refund be made.

  1. Cancel Order

Cancellation of orders may be made in the following cases: a) Before completing the order during the online order process you can back and remοve quαntities οf prοducts frοm yοur cαrt by clicking the button ‘remove’. b) If you have completed the online order but not yet paid and shipped the product , you can call (+30) 2106983240 and we will take the cancellation of your order.

  1. Shipping Abroad

When someone ordered goods to be delivered at home, you should know whether the products are accepted and approved for importation into the country of destination / delivery. The buyer is solely responsible for any reason fully responsible for any items or packages (or parts thereof) have been seized by the customs authorities and acknowledges and agrees that wwww.syrigosfamily.com not responsible in any way for any reason, the product has not reached its destination.
Some of the products available in this website may not be permitted in your country. It is your responsibility to comply to these restrictions.

  1. Late order

A) During periods of extreme weather or strikes, and in any case of force majeure, which may affect the shipment and delivery of your order.
B) If it is impossible to communicate with you by phone and / or e-mail (if there is a problem with your order, either in relation to the product or in connection with its payment) E.g. The items you have entered are not properly updated.

  1. Informative e-mail (newsletters)

1. Syrigos Family sends periodically informative e-mail.
2. Syrigos Family is not responsible if the newsletter is not delivered to its destination, although it does its best to deliver with ISP’s (Internet Service providers) for delivery.
3. The newsletter may end up in the spam folder, so please check regularly that it is not stored there.
4. Put the info@syrigosfamily.com shipping address on your safe list.
5. If you do not wish to receive a newsletter or wish to be totally unsubscribed from the sending system, please let us know by using the site’s contact form.
6. Syrigos Family uses a 3rd party company to track down the newsletter recipients. It does not provide third parties with information about name, surname, home address.
7. Signing up at the www.syrigosfamily.com online store indicates your acceptance of receiving email information only from Syrigos Family.
8. Information from Syrigos Family is done for as long as you wish. Instead, if you have made an order at www.syrigosfamily.com, we send automated newsletters (e-mail) about the progress of your order. There is no way to disable these updates, the shipment of which is a prerequisite for the correct development of your order. These emails invite you to make sure they can reach you and maintain them throughout our transaction. It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay.


The prices listed in the e-shop list are final, in euro (€) and include the Value Added Tax (VAT) corresponding to each product. The online store www.syrigosfamily.com reserves the right to change the prices of its products without written information to customers. Costs for shipping costs are calculated based on the address and delivery time.

Issue of proof / invoice

The company is required to issue a retail receipt (or invoice based on the items the customer will provide) for each purchase.